Non-payment of premiums can happen for several reasons:
When your insurer claims that your policy has lapsed due to non-payment, they may deny your claim, leaving you and your beneficiaries without coverage.
Sometimes, insurers make mistakes in determining whether the policy has lapsed. To confirm the status of your policy, you can:
➤ Request a copy of the policy’s payment history and confirmation of premiums paid.
➤ Contact the insurer and request proof of the policy lapse or termination.
If you believe that the insurer’s claim of non-payment is incorrect, you may be able to dispute their decision.
The first step is to carefully review the denial letter from the insurer. The denial letter should clearly state why the claim was denied and what specific provision of the policy was violated. The insurer should also outline the steps you can take to appeal the decision.
Things to Look For:
➤ The exact reason for the denial.
➤ Whether the insurer provided proof that premiums were missed.
➤ Any explanation regarding grace periods, lapses, or other related issues.
If you may have records showing that premiums were paid or that the policy was renewed, provide this evidence to the insurer. This could include:
➤ Bank statements showing automatic payments were made.
➤ Receipts from the insurance company confirming payment.
➤ Email confirmation from the insurer acknowledging your payment.
If you may have evidence that the insurer made an error or failed to process a payment correctly, it can help resolve the issue.
If your claim was denied due to non-payment of premiums, you may be able to appeal the decision. Most life insurance policies have an appeals process that allows you to challenge the insurer’s decision.
Steps for Filing an Appeal:
➤ Submit a formal appeal letter to the insurer, including evidence that the premium was paid or that the policy should not have lapsed.
➤ Provide supporting documentation to strengthen your appeal, such as bank records, emails, or letters showing that you made the necessary payments.
➤ If the insurer does not accept your appeal or fails to resolve the dispute in a timely manner, you may need to escalate the issue.
If the insurer continues to deny your claim or if you are unable to resolve the dispute through the appeals process, it may be time to consult with an attorney. The Law Offices of Jason Turchin can help you understand your rights and work to resolve the issue, including:
➤ Reviewing the terms of your policy and identifying any potential issues with the insurer’s decision.
➤ Representing you in negotiations with the insurance company.
➤ Filing a lawsuit if necessary to ensure the insurer honors the policy.
An experienced attorney can help you navigate the complex world of life insurance claims and fight to help ensure that you get the benefits you deserve.
800-337-7755
2883 Executive Park Drive, Suite 103 Weston, FL 33331
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